PRIME BPM ( www.primebpm.com) is a leading provider of training in the area of Business Process Management and Business Improvement.
PRIME has been providing training to local, state and federal government agencies as well as many corporates such as AMP, Bank of Qld, Mantra Group, Rolls Royce, HP, QLD Police, Transport and Main Roads, Education, Health etc. for more than 10 years. This course teaches a tool independent methodology – PRIME® to identify, document, analyse and improve business processes and manage the subsequent change. This course would be ideal for those who: Are responsible for identifying, mapping and/or analysing business processes Need to adopt a “process orientated” way of thinking Need to contribute on an operational level to a Business Process Improvement initiative Are responsible for undertaking change in the organisation Are seeking to gain a new skillset or change in career direction Course Benefits On completion of this course participants will be able to: Identify business processes Model business processes Analyse business processes Monitor business processes Manage business process change Lead business process improvement/management initiatives Improve business processes Course Topics Defining the business process The process analyst role Best practice process libraries Creating a library of business processes Categorising process stakeholders Undertaking value, cost, time, efficiency analysis Business Process Modelling Notation (BPMN) Techniques to analyse business processes Identifying the current state Process information gathering techniques Implementing process changes Identifying process modelling levels